Even our warranty is beyond your expectations, guaranteeing your peace of mind.
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IT’S A KLEENMAID
Summary of warranty terms and conditions
Note, this is a summary of the warranty only. Please view the full terms and conditions here.
KLEENMAID products are manufactured to the highest standards using only the best quality materials. Each and every KLEENMAID product is tested before it leaves the factory to ensure it reaches you, the purchaser, in perfect condition. However, should anything go wrong KLEENMAID products are covered by a two year manufacturer’s warranty.
This warranty is issued by Compass Capital Services Pty Limited ABN 96 138 214 525 trading as Kleenmaid (“KLEENMAID”) and is in addition to all statutory rights which you have under Australian consumer law.
What your KLEENMAID warranty does and does not cover
Your KLEENMAID warranty covers the cost of all parts and labour required to rectify faults caused by defective materials or workmanship, provided the fault is notified to KLEENMAID within two years of the purchase date.
Your KLEENMAID warranty does not cover faults or damage which are not directly due to defective materials or workmanship, for example, faults caused by improper use, normal wear and tear, improper installation or damage caused whilst the product is being transported.
You, the purchaser, also have responsibilities under the warranty.
To fully understand what your KLEENMAID warranty does and does not cover as well as your responsibilities please refer to the full terms & conditions here
How to make a warranty claim
If you wish to make a warranty claim or speak to one of our customer service representatives you should have your proof of purchase and the serial number of your KLEENMAID product ready, and contact us on (02) 9310 1207 during business hours.